Important Message Regarding Triangle Mobile & Verizon

You do not need to take any actions now. Your current service will remain the same through the acquisition closing which is expected to close mid-year. You will receive additional communication in the coming months.

No, you will NOT be moved to Verizon as a customer. Starting mid-year, you will have six months to migrate to any carrier of your choice.

This will not affect any landline, copper, fiber or fixed wireless internet provided by Triangle Communications. This change only affects mobile cell phones and hot spots purchased through Triangle Mobile.

Yes, until we close the migration period your bill will stay the same. Triangle Mobile will have six months to migrate every mobile line to another carrier of your choice during the six months. At the end of the six-month migration period, any remaining Triangle Mobile customers service will be terminated.

Until the time that you switch providers, you will still contact our staff at 1-800-332-1201. Our friendly staff will continue to assist you. 

If you switch to Verizon, your coverage area shouldn’t be affected.  We currently operate on the same network for our LTE.  Coverage areas may vary if you choose to switch to another provider. 

In effect, this means, that if the agreement closes as expected mid-year, Triangle Mobile will have six months to migrate the LRA assets to Verizon.   Verizon will be responsible for all of Triangle Mobiles LRA/CDMA equipment on the towers that provides Triangle’s existing mobile services.

Since Verizon and Triangle Mobile use the same technology platform, if you have purchased a new smart phone in the last couple of years, you may be able to retain your current mobile device.  Triangle Mobile is working with Verizon on a list of phones that should be able to be brought over to them.  The ability to take your current device to a new carrier will depend on requirements and restrictions set by your new carrier.  Customers will need to check with their new provider on ability to retain existing devices.

Promotions will be announced after the agreement closes mid-year.

Customers will receive information regarding the acquisition and the array of services that will be available from Verizon Wireless, including wireless data services delivered on the nation’s most awarded 4G high-speed wireless broadband network.

Customers can switch to another provider before the transaction closes; however, any promotions that occur after the time you switch providers will not be available to you.

There are many mobile service providers in our area.  The pricing and coverage vary by company.  Triangle Mobile recommends you check out the different companies to see which plans and coverage areas meets your needs best.  Here are a few you can check out. 

Verizon – Prepay & Post-Pay Options
AT&T – Prepay & Post-Pay Options
T-Mobile – Prepay & Post-Pay Options
Spectrum Mobile – Prepay & Post-Pay Options
Straight Talk – Prepay Option
Tracfone – Prepay Option 

Check out our website at www.itstrianglemobile.com for the most up to date information.